Friday, August 13, 2010

What Time is it?

When Traci, my daughter, was about seven years old she brought home a note from her teacher stating that said she could not tell time and suggested that we work with her. I asked her what time it was...she left the room and came back and announced that it was 7:43. We quickly realized that she knew how to read a digital clock but not an analog one.

Overlay that story on the business environment of today. We have multiple generations working together at a time when technology and the tools of the work force are changing every 3 to 5 years. Some of those changes are greater than the previous 2o years. We find ourselves challenged by what is of value....what should we invest in...our time...our money?

In our industry, material handling, the goals have not changed but the way to achieve them have. However, there are some reliable tests that can be applied to our decisions. I would like to discuss them over the next few blogs and I would appreciate your feedback. The first and most important test is "who is my customer and how do they want to do business?" We will discuss that next time.

How much time do you have to make the right decision for yourself or your business? Like the little boy said when he heard the broken clock strike thirteen....."It is later than its ever been".

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